Hearful – Product Insights from Customer Reviews
hearful | Elevate the Customer Experience
Product Insights from Customer Reviews
Design and Execute Better Products. Elevate Customer Experience.
“Using Hearful’s software, we continue to discover product features that matter most to our customers. We have already unlocked more than $1M in cost savings in our first nine months. We continue to use Hearful to improve product and brand experience and the ROI is exceeding our expectations.” — GLOBAL APPAREL BRAND
Hearful drives value across the brand enterprise.
- Informs Portfolio Strategy and White-Space Opportunities
- Sharpens Product Design
- Focuses Product Marketing
- Identifies Quality or Service Issues
Hearful is a powerful data source that directs execution to maximize value.
- Captures product-level discussions from all over the internet
- Studies not only your products, but your key competitors’
- Uses carefully tuned hybrid-NLP models to surface market- and product-level insights
Hearful delivers, how subscribers want It
Data-as-a-Service
Hearful provides unique data--structured and enriched--to bring other analytics to life.
Software-as-a Service
Our purpose-built, easy-to-use explorer allows business analysts to research insights at will.
Managed Service
Hearful can offer a fully curated experience, providing a polished set of recommendations.
Hearful Named by Gartner as One of Three 'Cool Vendors in AI for Retail' in 2020
NC Tech Announces Finalists for the Artificial Intelligence Award, and Hearful Made the List!
Hearful Announces a Strategic Partnership with SAS to Help Brands Compete